Nearly 60 Years of Communication Training... Trillions of $ spent. So What Are We Missing?

It is well known by now that work-related stress is a major contributor to loss of productivity. What isn’t so well understood is how leaders within the organization can make simple changes to decrease stress and bring quantifiably better bottom-line results. Even where stress doesn’t appear to be an issue, the bonus is that the same simple changes will produce even better results. Paula, the Vice-President of a corporation with 1,000 employees, wanted to tackle a number of s